What do I need to know about the user survey pop up on the Hub?

We are able to set a pop up to appear on the Knowledge and Library Hub to prompt people to complete a user survey. The intention is to make sparing but regular use of this tool to capture snapshots of satisfaction and gather feedback.

The survey tool operates across the whole network and it is not possible for us to turn it on or off on selected instances.

The pop up is designed to be visible but not irritating for users. It can be dismissed or minimised. If the user completes the survey then a cookie should prevent them being presented with it again.

The survey is next due to run from 21th October to 10th November 2024.