How does INCDocs change my previous practices?

You no longer request from your own region first, and then others, according to the INC scheme rota.

INCDocs displays a link to the item if it is available to you immediately because it's a local or national subscription, or open access. Failing that it randomly seeks a potential supplying library anywhere in the country. This could be outside of your own region, even if another library in your own region could supply it. This randomisation ensures load balancing across the country.

The INC scheme regional catalogues/systems (EDEN, KSS catalogue, LAWMUNION for LENDS and MIDS, PANDDA, SWIMS) will be maintained after go-live for the foreseeable future until the impact of INCDocs has been reviewed. If you have a request turned down three times in INCDocs, please use the INC Scheme and other sources to which you have access.