What should we do about EBSCOadmin logins if we have a change of administrator for the Knowledge and Library Hub?
Modified on: Fri, 31 Jan 2025 08:42You need an EBSCOadmin login to administer the Knowledge and Library Hub.
1. If the administrator has left and there is nobody else in the team with an EBSCOadmin login:
- Please log a request on the Hub Service Desk (you will need to log in first) for an EBSCOadmin login for the replacement person.
- The replacement person, once their login is working, should delete the old admin login for the person who has left – see the FAQ on deleting an EBSCOadmin login
2. If the administrator hasn’t left but is going to leave or change role imminently and the replacement person is known:
- The administrator should create a login for the replacement – see the FAQ on creating an EBSCOadmin login
- The replacement should delete the old admin’s login after they leave or no longer need it – see the FAQ on deleting an EBSCOadmin login
3. If there is already an administrator and the library would like additional administrator(s) to share the work:
- The existing administrator should create a login for the additional administrator(s) – see the FAQ on creating an EBSCOadmin login