How can I see what changes have been made to my packages by EBSCO?
You can find out what changes have been made to your packages by running a report in EBSCOadmin. These changes include titles added to your packages, and titles removed from your packages. Please see the FAQ on EBSCO Connect.
The reports do not track packages added or removed from your HLM.
Where EBSCO believes you have a subscription to a package or journal title these are added automatically. If you cancel a subscription EBSCO normally allow a grace period and during this period any subscriptions will continue to be added automatically to your HLM even if you delete them. To avoid this you should use the option to "hide" any package that you no longer wish to have appear. This status will not be altered by the EBSCO process and will mean the links are not displayed to your users.
If you are unsure then please log a ticket with the Service Desk.