How do I enable the Ask-A-Librarian function?

Step 1 - Go to EBSCOAdmin and sign in

Step 2 - Select your EDS profile (choose the one with (hee_eds)):

Step 3 - Select the Branding tab, then the option to Modify next to Ask-A-Librarian Link:

Screenshot of the Branding tab in EBSCOAdmin, showing Ask-A-Librarian Link as the second item under General Settings

Step 4 – Select email as your desired link, enter your contact email address, (do NOT enter a library website), modify the text to display for link if required, and modify the thank you text (Message to Users) if required – it defaults to “Thank you for your query. We will respond as soon as possible” (see top image for how this displays on screen). Submit your changes.

Screenshot of the Ask-A-Librarian Link options, customised as described above.

Step 5 – If you want to see how this looks on your live version, click View Changes on EBSCO (it can take a couple of minutes to update):

Screenshot of the link to View Changes on EBSCO, showing a sunglasses icon

If you want to change the text that displays on the top toolbar, within the Branding Tab look for Customize Toolbar and click on Modify

Screenshot of the Branding toolbar, showing Customize Toolbar as the fifth option under General Settings

Scroll down to the Toolbar Right Side section and change the label text

Screenshot of the Toolbar: Right Side section, showing the order, item type and label text of each item in the right-side toolbar